Effective Date: 02/04/2025

Overview

1. Purpose – The Law Office of Nathan Earwood (“we,” “us,” or “our”) is entrusted with the responsibility to provide professional legal advice to clients who provide us with confidential information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our legal services.

• Scope – This policy applies to equipment and websites owned and/or operated by the Law Office of Nathan Earwood, and to employees connecting to any Law Office of Nathan Earwood owned network, domain, software, or cloud-based storage systems.

• Consent – By accessing our website or engaging with our services, you consent to the practices described in this policy.

Information We Collect

We may collect both personally identifiable information (PII) and non-personal information when you interact with our firm.

1.    Personal Information

You may voluntarily provide personal information in various ways, including but not limited to:

• Contacting us via phone, email, or our website
• Submitting forms on our website or in our offices
• Scheduling consultations
• Retaining our legal services

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Payment information
• Case-related details

2.    Non-Personal Information

When you visit our website, we may automatically collect non-personal information, such as:

• The Internet domain and IP address from which you access our portal
• The date and time you access our site
• The pages you visit
• If you linked to this website from another website, the address of that website
• IP addresses, which are numbers automatically assigned to a computer when using the Internet
• The type of browser and operating system used to access the site
• The search terms used to get to the website, in addition to search terms used in the site’s search engine
• The dates and times users access the site
• The type of device used to access the site
• How often users visit the site
• The pages users visit within the site
• The links made to other websites through this site
• Cookies and similar tracking technologies

We use this information to help make the site more useful to visitors, to learn about the number of visitors to the site, and the types of technology visitors use to provide the best legal representation we can.

Use of Google Analytics

We use Google Analytics measurement software to collect the information listed above. The data is automatically sent to Google’s system and the system immediately aggregates the data. We do not have access to the specifics of your particular site visits and we do not believe Google ever has access to the specifics of your particular site visits. The staff can only see the aggregate data from all users for a particular time period.

We gather this information to improve our website and have chosen to not share the aggregate data with Google. We may use the aggregated data to share with our partners and contractors to help improve visitor experiences.

How We Use Your Information

We use the information we collect to:

• Provide legal representation and services
• Respond to inquiries and communicate with you
• Process payments and manage billing
• Improve our website and services
• Comply with legal and regulatory obligations
• Prevent fraud, unauthorized access, or other illegal activities

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may disclose information under the following circumstances:

• Legal Compliance: If required by law, subpoena, court order, or other legal processes.
• Service Providers: To trusted third-party vendors who assist us in operating our firm (e.g., IT support, billing services, case management software) under strict confidentiality agreements.
• Client Representation: When necessary for the execution of legal services, with your explicit consent.

Information You Send Us, Including Email

If you send us personal information via email or by filling out a form on the website, we may use that information in responding to your request. Send only the information that is necessary for us to answer your question or process your request. We may forward your email to the attorney or employee who can best answer your questions. We do not disclose, give, sell or transfer any personal information about our visitors, unless required for law enforcement or statute.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications at any time.
• Restrict the processing of your information in certain circumstances.

To exercise these rights, please contact us at (828) 354-4300 or via email at na****@wn**************.com

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your web browser to accept or decline cookies, or to alert you when cookies are in use. You do not have to accept cookies from us, but if you choose not to, some of the functions on our site may not be available to you.

Links to Other Sites and Social Media

Our site provides links to other websites. The privacy policies described here do not necessarily apply to any external sites. Read the privacy policies of other sites you visit. Be informed. You are the person best qualified to protect your own privacy.

Where we manage a presence on social media sites to share legal information and engage with our audience, we do not collect any personally identifiable information through those sites. We do not use personal information made available by the third-party sites. If you submit a question or comment to us via a social media tool or platform, we may reply directly to you via that platform, but we do not track or record any information about individuals who use or interact with us via those platforms.

Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website with an updated Effective Date. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Law Office of Nathan Earwood
Main Office: 461 East Main St., Sylva, NC 28779
Phone: (828) 354-4300
Fax: (828) 354-4299
Email: na****@wn**************.com

Other Locations:

• 1794 S Main St, Waynesville, NC 28786
• 74 South Main Street, Robbinsville, NC 28771
• 30-A Iotla Street, Franklin, NC 28734